The online store is managed by Rasa Trading Company AS. The purpose of this website is to introduce and sell various products and their accessories.
We process personal data in accordance with the EU General Data Protection Regulation (GDPR, EU 2016/679) and the laws of the Republic of Estonia. Our privacy policy explains how and why we collect and process personal data.
What personal data do we collect?
Your personal data will not be collected when you visit the website. You have the option to voluntarily provide personal data when subscribing to the mailing list or placing an order. You will be asked:
- name
- email address
- phone number
Why do we collect and process personal data?
We collect and process personal data for the following purposes:
- to send answers to your questions.
- to send newsletters
- to fulfill orders you have placed with us
Cookies and pixels
A cookie is a small text file that is stored on the user’s device when visiting a website and allows us to remember user preferences such as font size, communication language, device information, visit statistics, etc.
All browsers are set to allow cookies by default, but browser settings can generally be changed so that the browser refuses cookies completely, blocks third-party cookies, or notifies the user of each cookie sent.
This website sends small files (“cookies”) to your computers and mobile devices, which are necessary for the operation of this website and to collect anonymous web analytics.
Pixel tags are small pieces of website code that allow websites to read and set cookies. They are triggered when a user opens an email or arrives at a website, which then downloads third-party cookies or records that the user has opened an email.
- We collect and analyze anonymous web statistics about how users navigate the website. We do this using Google Analytics, which treats data as anonymous and does not collect or process personal data.
- We collect and analyze anonymous web statistics about how users use the website. We do this using the Hotjar software, which treats the data as anonymous. This improves the usability of the website.
- The medifum.ee page has a Facebook pixel code added and if you no longer want to see advertisements from these websites on Facebook, you can disable it here: https://www.facebook.com/ads/preferences by deleting medifum from the “Advertisers you have interacted with” option.
- Adroll partners such as our Rasa Trading Company AS include technologies such as cookies for content and ad personalization, social media features and traffic analysis. “Advertising” or “advertising”, as well as “targeting” or “personalization” are the main elements used for user data, so we want to make sure that you as a user are clearly aware. Adroll Privacy Policy (https://www.adrollgroup.com/privacy).
To whom is the data transferred?
Rasa Trading Company AS does not transfer customer data outside the European (EU) Economic Area. We treat your personal data as confidential and do not transfer them to other parties. The company transfers payment information to the authorized (legal) person for data processing Montonio UAB.
Transfer of personal data outside the EU
We do not transfer your personal data outside the European Union or the European Economic Area (EEA).
Data security
We work to protect your data from unauthorized access, alteration, disclosure or violation.
To ensure data security, we do the following:
- We treat all personal data as confidential.
- We only use encrypted services using SSL.
- We limit access to personal information to only those employees and contractors who need the information to process it and who are subject to strict contractual confidentiality obligations and who may be subject to disciplinary action or termination if they fail to comply with these obligations.
- We store personal data primarily in digital form and not on paper to ensure more secure access control.
- The personal data repository is protected by the necessary IT technical and organizational security measures.
Although we use strict security measures for the personal information that reaches our environment, it should be noted that the Internet is never completely secure and we cannot guarantee the secure transmission of any information you send to us. The security of your data transmission is always at your own risk.
What rights do you have and how can you exercise your rights?
If you have expressed consent to the collection, processing and use of your personal data in a certain way, you can withdraw this consent at any time in the future.
In accordance with applicable data protection legislation, you have the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request the deletion of your personal data.
- Request restriction of processing of your personal data.
- Request the transfer of your personal data.
- Request the withdrawal of consent to the processing of your personal data.
- To object to automated decision-making (including profiling).
The request must allow you to be uniquely identified. To exercise your rights and submit your request, please contact us as set out in the section (“Contact”).
Please note that you can only request the deletion of your personal data, restriction of processing, etc. if this is in accordance with the legal basis and data protection legislation.
In case of complaints, you have the right to lodge a complaint with the competent data protection authority. We cooperate with the relevant regulatory authorities, including local data protection authorities, to resolve complaints related to the transfer of personal data.
How long do we retain your personal data?
Your personal data will be retained for as long as necessary to provide you with the services you requested. If the personal data has not been used for a period of 3 consecutive years, we will delete your personal data or make your personal data anonymous, unless mandatory retention requirements apply.
Non-personally collected data is stored indefinitely.
Privacy Policy Terms and Changes
By using this website, you have read and agreed to these terms and conditions.
Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your express consent. We will post notice of any changes to this Privacy Policy on this page and, for major changes, we will provide a more detailed notice.
Contact us
If you have any questions, please contact customer support and send an email to info@cha.ee . Additional information and contacts can be found here!
